Industry
LiveRecorded documents that contradict each other by design.
An association's rules live in the recorded declaration, the bylaws, the adopted rules and regulations, and every recorded amendment since — often five decades of them. This is the vertical the product is built and measured against.
The problem
Community managers answer setback, height, ARC, delinquency, and lien questions from a corpus that was never meant to be read as one document, and they carry the liability when they get one wrong. The safe move is to promise to look it up and call back, which is how a two-minute question becomes a three-day ticket. The unsafe move is answering from memory of a different association's rules.
What Covenance does
Covenance indexes that association's own recorded set, answers in plain language with the controlling section named, and says outright which amendment superseded the original article. When the documents are silent it refuses and routes to the manager — and those refusals cluster into a map of exactly where the governing documents need amending.
- The corpus
- Declaration of covenants as recorded, bylaws, adopted rules and regulations, ARC guidelines, and every recorded amendment.
- What “current” means
- The height, setback, or approval rule in force today, with the amendment that last changed it named next to the article it superseded.
- What a refusal means
- The governing documents are silent. It routes to the community manager, and the gap surfaces in the board's amendment backlog instead of becoming an invented rule.
Three desks, one index
- Live
Community managers
Setback and height limits, ARC submittal windows, use restrictions, delinquency and lien procedure — answered from the association's own recorded documents, with the controlling section named. The manager stops scrolling a 90-page PDF and stops carrying the liability of answering from memory.
- Live
Management leadership
Every query lands in the log as a row: the question, the section it cited, whether it refused, and when. Refusal clusters are the useful signal — they map exactly where an association's governing documents are silent, which is the amendment backlog a board should be working from.
- Early access
Homeowners
The same index, member-gated behind the association's portal and branded to it. Paint palettes, parking, trash placement, and ARC deadlines resolve without opening a ticket; anything the documents don't cover routes to the manager rather than guessing on the association's behalf.
Send us the document set.
Fifteen minutes, and you'll see Covenance searching your own documents — including the questions it refuses.
Book a 15-minute call